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F.A.Q.

What is the difference between 'Mixed Groups' and 'Private groups'?

Mixed groups:

  • Only takes place when min. 4 adults in total booked this trip (can be from different accommodations)

  • Set days and time

 

Private groups:

  • Pick the date and time you want

  • Pick any hike you want or ask a customized experience to your preferences

  • There is no minimum number of group members required to make it happen

How can I confirm my booking?

The booking is confirmed when the full payment is received.

What is the cancellation policy?

Trip is non-refundable if cancelled less than 48 hours before the start of the activity. 

If the trip is cancelled because of weather conditions, we can reschedule free of charge any time the same year.

Is transport included?

Transfer is not included in the price.

You can contact this taxi company working from Salema. 

Mention Kiki Trips and they might offer a discount ;)

Vibeltaxis: +351 919 422 061 /+351 919 385 139 / +351 911 915 970

What is the duration of a trip?

The duration of each of the trips above ranges between 2.5 and 3.5 hours.

This depends on the pace of the group, how many questions get asked, how many  breaks we take,... 

Can I bring my kids to every trip?

Kids of all ages are welcome on most of our trips. But we recommend you to contact us before booking to make sure the trip you selected is adapted for you and your kids =)

Can I bring my dog?

It should be possible but please contact us before booking to confirm if you can bring your dog. We always make sure to find out if everyone of the group is comfortable with dogs during the trip.

What do I need to bring on a trip?

On every trip, we recommend you to bring:

  • Comfortable shoes with decent grip on the bottom 

  • Sunscreen 

  • Water (1,5L recommended)

Check the description page of your trip to check the precise list.

If you have any other questions, do not hesitate to get in touch!